CoOportunity Health Training Schedule

Keeping you informed and updated on our products and how to do business with us is important. Check this section often to learn about and register for upcoming training sessions. We know you're busy, so many of the training opportunities will be webinars that you can participate in from the comfort and convenience of your office. 
 

Current Training Opportunities

Fall Training Webinars
 

New Agent Individual Training Webinar

Newly appointed agents to CoOportunity Health who plan to sell individual business should register for this upcoming 60 minute webinar. This webinar is also a good refresher for current agents. Topics include:

  • Quoting & enrolling for individuals
  • Products
  • Networks
  • Member service
  • Working with CoOportunity Health

Thursday, December 11
9:30-10:30 a.m.
Register Now
or

Tuesday, December 16
10:30-11:30 a.m.
Register Now

After registering, you will receive a confirmation email with information about joining the webinar.
 

New Agent Small Group Training Webinar

Newly appointed agents to CoOportunity Health who plan to sell small group 1-50 business should register for this upcoming 60 minute webinar. This webinar is also a good refresher for current agents. Topics include:

  • Quoting & enrolling for individuals
  • Products
  • Networks
  • Member service
  • Working with CoOportunity Health

Monday, December 15
2-3 p.m.
Register Now

After registering, you will receive a confirmation email with information about joining the webinar.
 

E-Billing for New Groups Effective 1/1/15 Webinar

All new groups with an effective date of 1/1/15 or later will automatically be enrolled in E-Billing and will receive their monthly premium invoice electronically rather than via the U.S. mail. The following topics will be covered in this 15-minute webinar:

  • E-Billing for new groups
  • E-Billing FAQ

Tuesday, December 9
1:30-1:45 p.m.
Register Now

OR

Thursday, December 11
2-2:15 p.m.
Register Now

OR

Tuesday, December 16
9:30-9:45 a.m.
Register Now

OR

Thursday, December 18
9:30-9:45 a.m.
Register Now

After registering, you will receive a confirmation email with information about joining the webinar.

 


 

Past Training Materials

Slide decks and and recordings of past webinar trainings are available on the secure Broker portal. After you log on, click on the Training Materials graphic in the lower right corner to view. Materials available include:

Webinar Recordings
  • Shop, Quote and Enroll Online: Individual Market Segment
  • Special Enrollment Period (SEP)
  • Healthy Rewards Information Webinar
  • Shop, Qhote and Enroll Online: Small Group
  • Say Hello to CoOportunity Health - Part 1
  • Say Hello to CoOportunity Health - Part 2
  • Web Delegate Training
  • Training for Mid-Market Employer Groups 51-100
Slide Decks
  • Fall 2014 Training
  • Shop, Quote & Enroll Online: Individual Market Segment
  • Special Enrollment Period
  • Healthy Rewards Informational Webinar
  • Fall 2013 Training
  • Shop, Quote & Enroll Online: Small Group Market Segment
  • Web Delegate Training
  • Mid-Market Employer Groups 51-100 Training

 


 

Broker Training Requirements for Federally-Facilitated Marketplace & Federally-Facilitated SHOP

Take These Important Steps So You Can Sell & Be Paid Commissions for Individual Marketplace (Exchange) and SHOP (Small Group) Business for the 2015 Plan Year

Agents and brokers who want to participate in the Federally-Facilitated Marketplace for the 2015 plan year will need to complete new training requirements, according to information released by CMS.

Registration for the 2015 plan year training for brokers and agents will be available in early July. At that time, agents and brokers may begin completing their FFM registration requirements for the 2015 plan year.

Agents and brokers must complete certain registration requirements on an annual basis. For more information on FFM agent and broker registration requirements for the 2015 plan year, please see a new resource we have posted: “Registering to Participate in the Federally-facilitated Marketplace for the 2015 Plan Year: What Agents and Brokers Need to Know.”

According to CMS, here is what brokers and agents can do to start preparing for the 2015 plan year registration:

1) Confirm your National Producer Number (NPN) in MLN is correct: the NPN associated with your MLN account must conform to the standards established by the National Insurance Producer Registry.  

The NPN associated with your MLN account must:

  • Be numeric only; alphabetic and special characters are not permissible
  • Be 10 digits or less
  • Not begin with a zero

To view and edit your NPN, please log into your MLN account at https://Marketplace.MedicareLearningNetworkLMS.com and

  • Navigate to the “My Account” page from the upper right corner after logging in (this will appear under your name)
  • Select “Edit” in the “User Information” section
  • Update your NPN and click “Save”

 2) Confirm your user type/user role in MLN is correct: MLN auto-assigns your training curriculum, based on the user role you select. To ensure that MLN auto-assigns you the appropriate curriculum for 2015 plan year registration, please confirm that your desired user type/user role is selected in your MLN profile. (Note: You selected your user type/user role when you created your MLN account.) You may edit your user type/user role by editing your MLN profile after you log in to your MLN account. MLN will then auto-assign the appropriate curriculum, when you return to complete training for the 2015 plan year.

 Please stay alert for more updates about the launch of the registration process for the 2015 plan year. In addition, visit the following website for the following new and updated resources:

Additional questions not addressed in these resources can be emailed to FFMProducer-AssisterHelpDesk@cms.hhs.gov.

The following CMS PPT outlines the requirements for participating in the FFM for the 2015 Plan Year: Registering to Participate in the Federally-Facilitated Marketplace (FFM) for the 2015 Plan Year

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