Requests received that require design or application work will be classified as a web project and will be handed off to a Web and Mobile Product Consultant.
Urgent requests will be completed within 24 hours in production (the live website). You will not be able to preview production changes before they are live. If you want to be able to preview changes before they go live, those changes need to be completed in UAT (the test environment where only CH and HP can view the updates). Unless it is also urgent in UAT, changes to UAT will be completed on the following Thursday in the nightly release.