Tools & Services for Your Employees
Phone Support
1.888.324.2064
Your employees can connect with CoOportunity Health through one central phone number for the following personal health support services:
Member Services
Answer questions about benefits or claims from 7 a.m. - 6 p.m. Monday - Friday
CarelineSM 24/7
Registered nurses are available around-the-clock for help with home treatment advice, medications, urgent healthcare questions, and questions from pregnant members and new parents
Personal Nurse Support
At-risk moms work with a personal nurse trained to work with pregnant women and their families
Personal Nurse Support
Nurses partner with your employees who have a condition like asthma, diabetes, heart disease or depression to help follow treatment plans, build skills and knowledge about the condition, and serve as an extension to their clinical care team
Clinical Navigators
Help with decision support and coordination of questions for medical and pharmacy issues
Personalized Assistance Line (PAL) Service
Assistance in finding a mental or chemical healthcare professional or questions about coverage
Personalized Member Website
Encourage your employees to register for coOportunityhealth.com so they can use these features:
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Access Live Chat with Member Services
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Look up medical and pharmacy benefits
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See claims including deductible details and other cost breakdowns
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Read and respond to secure email messages
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Search for local and national network providers
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Save their personal providers to their homepage
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Use decision support tools to help choose care
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Access health and well-being resources including their health assessment
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Access their ID card and sign up for online delivery of health plan documents