Questions about claim status, claim appeals, and claim payment. You can also check claim status using our secure Claims Status Inquiry application.
Hours of Operation Monday–Friday 7 a.m.–5 p.m. CT 1.800.444.4558
Questions about Midlands Choice agreement, reimbursement rates or contracting with Midlands Choice.
Additional assistance:
Midlands Choice Hours of Operation Monday–Friday 8 a.m.–4:30 p.m. CT 1.800.605.8259
Questions about member eligibility or benefits. You can also use our secure Eligibility application or the 270/271 HIPAA transactions.
Hours of Operation Monday–Friday 7 a.m.–6 p.m. CT 1.888.324.2064
For more information about credentialing, visit the Midlands Choice website.
Did you know that you can find answers to most of your electronic transaction questions on our e-Services page?
Here are some highlights:
Hours of Operation Monday–Friday 8 a.m.–4 p.m. CT 1.855.699.6694 ext 3
Still have questions regarding electronic transactions? Submit your question here.
Interested in contracting with HealthPartners?
To apply to be contracted, select your provider type:
Having trouble logging in?
Hours of Operation 8 a.m.–4 p.m. CT Password resets and help with provider portal 1.855.699.6694
Payer IDs listed on our website have been assigned by our contracted clearinghouses.
Do you have other questions about doing business with us?
For more information, check Training options, review our most recent provider News, or sign up to receive our provider newsletter email.
Visit our Pharmacy Services page to access our Drug List, Drug List Updates, policies and forms.
Hours of Operation Monday–Friday 8 a.m.–6 p.m. CT 1.800.492.7259
Need additional information regarding pharmacy programs and resources? We want to hear from you!
Need access to remittances, eligibility, and more? Read our FAQ if you have questions about registration.
HealthPartners communicates changes to contracted providers via Fast Facts, an on-line newsletter which is published bi-monthly. It is a requirement that all contracted providers sign up to receive this newsletter.
Health care providers – If you have a check/EFT #, your delegate can add access instantly. Contact your delegate for assistance. If you do not have a check/EFT #, please complete the form below and your request will be processed.
Billing Service/Third Parties – Contact your delegate to add additional providers to your access.
Add or change Delegates for your organization.
Questions about Eligibility, Remittance, and other applications?
Hours of Operation 8 a.m.–4 p.m. CT Password resets and help with provider portal 1.855.699.6694 ext 3
Report an issue with opening a page, or other system errors.
